Hindiya.net providing design and development resources for Website Publishing, designing, development and software application development, MIS, ERP solutions, mobile application development, IT Support services, Hosting services, Quality Analysis (QA) and Digital Media. Hindiya also specialises in providing highly focused E -marketing solutions such as Search Engine Optimization (SEO), Pay Per Click (PPC), e-communication strategy, Data Analysis, Reporting and research.
Hindiya.net undertake projects on a time and materials basis. All cost are estimated and exclusive of taxes as may be applicable. Estimates are valid for 30 days from the date of issue. Payment terms are based on prior weekly or monthly bookings which are allocations of the developer resources.
Hindiya Arrange separate project team for client project in commission basis.
The Jaipur office operates Monday – Saturday, 10 AM to 7:00 PM (India’s time zone is GMT +
5:30). All the public holidays are notified in advance and communicated by the development team directly. the holidays are generally compensated by working extra hours in the evenings, at weekends or as per the agreed time schedule with the client.
Quality of Service You deserves to have your work carried out to the highest possible standard and in an understanding and timely manner and we will always try and exceed your expectations. We value quality very highly and look to pass that on to our clients at every opportunity.
All correspondence such as emails and phone calls will be dealt with promptly
We will provide you with an alternative contact if the person you are looking for is unavailable. We will give clear and concise information regarding your inquiry and the associated estimate and also about the project
if you decide to place a booking.
Please make sure you(client) give us clear instructions to allow us to effectively provide an accurate estimate and work to the best of our abilities on the project.
Reply promptly to communications. The developer is on a dedicated basis, it is important he or she has tasks at all times to avoid delays (any delays may increase the time required to complete the project).
Please tell us if you are going to be away or unable to respond to requests for information. If you are dissatisfied with the service being provided please tell us. We cannot resolve a problem we are unaware of. Please regularly check your emails, Skype etc.
Work on a live server (unless specified).We will supply a sandbox server for development (SEO work does take place on
the live server) Hold the only set of data. please give us test data or a copy of the live DB. We will not fill the developers’ day. you are requested to supply tasks at all times. Tolerate abuse of staff members. Contact end customers directly projects are done in the strictest confidence.
Basis of Charging Fees.Our “Dedicated” service is supplied on a “Time and materials” based and sold in daily, weekly or monthly blocks.Our “Ad-hoc” or “Bucket” service is also “Time and Materials”; the service is sold in minimum any hours blocks.
Payment of the advance / first invoice is an acceptance of these terms and conditions.
The charges are calculated in accordance with Hindiya.net’ standard rates (which can be amended on one month’s prior notice to you) as follows
Weekly rates are calculated on the basis of an eight (8) hour day, working a five (5) day week, and if urgent we can arrange the first and third Saturdays for work.
Daily rates are calculated on the basis of an eight (8) hour day.
Rates are calculated on the basis of worked hours being held against your project, all of which must
Be used within six (6) months of the time of booking.
All invoices must be paid in the currency in which they are issued.
Our invoices are issued before we start the work and need to be reconciled in order for the work to commence.
Your project may be put on hold temporarily whilst your payment on invoices is outstanding and in that event we reserve
the right to remove project files from our servers.
Unless otherwise stated all prices are exclusive of VAT or any other taxes as may be applicable, which shall where
applicable be charged by Hindiya.net to you at the current rate.
Without prejudice to any other rights or remedies which Hindiya.net may have we reserve the right to terminate the project or services without liability to you if:
You fail to pay any amount due to us on the due date for payment, and remain in default not less than 7 days after being notified in writing to make such payment.
You commit a material breach of any of our other terms and conditions of business, where the breach is incapable of remedy, or (if the breach is capable of remedy) you fail to remedy the breach within 14 days after being notified in writing to do so.
You breach any of our terms and conditions of business in such a manner as to reasonably justify the opinion that your conduct is inconsistent with your having the intention or ability to give effect to the terms of the agreement between us.
You are made bankrupt, a winding-up order is made against you or you become subject to any insolvency procedure including administration, liquidation or a voluntary arrangement with your creditors pursuant to the Insolvency Act 1986 or other insolvency legislation.
During development the project becomes unworkable or undelivered, except where this arises from a fault on Hindiya.net part.
You shall immediately pay to us all of Hindiya.net outstanding unpaid invoices and interest (if any), in respect
of services supplied but for which no invoice has been submitted, we may submit an invoice, which shall be payable immediately on receipt.
All licenses granted by Hindiya.net under the project shall terminate and the accrued rights of Hindiya.net and liabilities of you as at termination shall not be affected.
The Customer must notify Hindiya.net in writing during the 30 day Warranty Period if the Customer identifies an error in
the code / system / program written by Hindiya.net. Once it has been agreed Hindiya.net will correct any errors that we
made in the construction of the code / system / program at no cost. Under no circumstances will a partial / full refund will be acknowledged. Nettles reserve the right to define a bug / error.
If the error is not notified to the Hindiya.net in writing during the Warranty Period. If the error cannot be verified or reproduced by Hindiya.net
If and to the extent that the error is caused by infringement by the Customer or involvement of
developer / freelancer / company not related to Hindiya.net
If the software / programs / scripts (but not limited to) was written or developed by a
developer / freelancer / company who is not related to Hindiya.net or is in partially finished state.
We make no warranties or representations that your code / system / program will be commercially profitable
or succeed in any other intended purpose you may have for it.These involve many factors beyond our control.
Involvement of 3rd Party developer / freelancer / company during or after completion of work (in such cases
we will need to be notified prior to project commencement)
You will meet the cost of any time spent tracking bugs due to data content uploaded by customer or 3rd Party which
subsequently causes problems or bugs.